EasyParcel (Singapore) Help Centre

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What is the insurance / protection claims requirements and timelines?

What are the required documents to file a claim?

To file an insurance claim, you must submit a few important documents for the EasyParcel team and courier to launch a proper investigation. The documents required are an item invoice, photo(s) of the parcel content, and photo(s) of the parcel packaging. 


Learn more about the insurance investigation timeline.

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