Quick Summary
To track your claim progress on EasyParcel SG, log in to your account and navigate to the "Parcel Protection" section. Locate the specific parcel you reported and click "View Details" to see the current stage of your claim and any pending instructions. It is important to check this status regularly, as you may need to take specific actions or resubmit documentation to ensure your claim continues to move through the courier’s verification process.
Once you file a claim, you may check your claim progress to know the next steps you need to take. Here's how to check your claim progress:
Step 1: Head over to "Parcel Protection" in your EasyParcel account.
Step 2: Find the parcel that you have reported, then click "View Details" to see the progress of your claim.
Step 3: Follow the instructions as stated and take action accordingly.
Find out more about what each claim status means here.