EasyParcel (Singapore) Help Centre

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How do I check my insurance / protection claims progress status?

Once you file a claim, you may check your claim progress to know the next steps you need to take. Here's how to check your claim progress:

Step 1: Head over to "Parcel Protection" in your EasyParcel account. 

Step 2: Find the parcel that you have reported, then click "View Details" to see the progress of your claim.

Step 3: Follow the instructions as stated and take action accordingly.

Find out more about what each claim status means here.

Jenny is the author of this solution article.

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