Quick Summary
Once your claim is approved on EasyParcel SG, you can receive your payout via bank transfer or as EasyParcel credit. Bank transfers typically take 7–14 working days as they involve verification by the finance department and processing by your bank. For a faster alternative, choosing payout via EasyParcel credit ensures the funds are reflected in your account instantly, allowing you to immediately book new shipments or purchase packaging materials.
Payout via Bank Transfer
The basic insurance claim amount will be passed on to our finance department for further processing. Once it's done, they will only pass the report to your registered bank for further processing.
Payout via EasyParcel Credit (Recommended)
Both of the insurance claim amount and the EasyCover claim amount will be reflected in your EasyParcel account instantly upon submission.
Note: You can use these credits to book your next courier, buy packaging materials, or subscribe to marketing tools right away.