EasyParcel (Singapore) Help Centre

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Can I opt in for EasyCover coverage for my domestic shipment?

Yes, with only 1.2% of your parcel value, this new protection plan will ensure your domestic shipment to deliver islandwide is secured from lost with a maximum of S$5,000 coverage.

This is exclusively designed for those of you who are always a great supporter of EasyParcel throughout the parcel delivery journey. Don’t wait, find out how we can secure your parcel with EasyCover:-

Payment for EasyCover

1.2% of your parcel value

**For example, if your parcel value is S$500, then you will need to opt-in EasyCover with a payment of S$6 only. 

Maximum Coverage

Up to S$5,000 per parcel

Couriers That Available For EasyCover

J&T Express, Qxpress, Janio, UrbanFox, Aramex

** Valid for standard delivery within Singapore only.

Report Time Frame

Within 15th until 25th day since the collection date

Required Documents Upon EasyCover Claim

1. Sales/purchase invoice that must be included:

  • Proof of value (item’s value)

  • Parcel content (item’s description)

2. Photo of parcel content and parcel packaging

3. Police report for parcel value S$200 or above (upon request)
**Failure to provide required documents accurately will result in the claim being declined. We at EasyParcel reserved the right to request a police report as support evidence for your EasyCover claim submission. Applicable for any parcel value more than $200 or non-first timer with parcel value less than $200.

EasyParcel is the author of this solution article.

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