EasyParcel (Singapore) Help Centre

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How to update or change my profile details?

Quick Summary

Easily update your EasyParcel profile to personalize your shipping experience. Manage personal info, company details, addresses, debit/credit cards, bank info, and account settings. Keep your account secure, enable smooth COD transactions, and save addresses for faster parcel bookings via your dashboard. 


Personalize your EasyParcel experience by updating your profile. To update your personal details, click on "Account" that's located on your sidebar and then select " Profile".

EasyParcel dashboard highlighting the Account and Profile menu options


How to update your personal details?

You can change your name, gender, race, birthday, or account type by going to the personal tab.

Personal details tab in profile settings


How to update your company details?

You have the option to add in your company information such as company name, registration number, nature of business, selling channel, SST number and even social media platforms.

Company information tab in profile settings


How to update your profile address?

Fill up your address information and then it will be stored inside the address book for you to select during booking.

Profile address tab settings


How to add debit/credit card?

Planning for international delivery? Then you shouldn't miss out on this tab to register your debit/credit card. Other than adding a new card, you can also replace to another debit/credit card anytime. 

Debit and Credit card management tab


How to update bank information?

Are you using the cash on delivery (COD) payment feature? Then you can update your bank details here so that EasyParcel can transfer your COD amount after you request a withdrawal.

Bank information settings for COD withdrawal


How to change the settings?

You can change the password to strengthen your account security.

Account settings tab for password change

J
Jenny is the author of this solution article.

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