EasyParcel (Singapore) Help Centre

Login Sign Up

How to update or change my profile details?

Personalize your EasyParcel experience by updating your profile. To update your personal details, click on "Account" that's located on your sidebar and then select " Profile".


You can change your name, gender, race, birthday, or account type by going to the personal tab.


You have the option to add in your company information such as company name, registration number, nature of business, selling channel, SST number and even social media platforms.

Profile Address

Fill up your address information and then it will be stored inside the address book for you to select during booking.

Debit/Credit Card

Planning for international delivery? Then you shouldn't miss out on this tab to register your debit/credit card. Other than adding a new card, you can also replace to another debit/credit card anytime. 

Bank Information

Are you using the cash on delivery (COD) payment feature? Then you can update your bank details here so that EasyParcel can transfer your COD amount after you request a withdrawal.


You can change the password to strengthen your account security and the option to choose your dashboard to be displayed in one of the 3 languages: English, Chinese and Bahasa Malaysia.

Jenny is the author of this solution article.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.