To ease your delivery experience, EasyParcel also provides a real-time tracking system where you can check your parcel's whereabouts at any time. But every milestone of the parcel status is indicated by a specific status. To know what each of these statuses means, you can check them out in the table below.
Status | Its Meaning |
Scheduled (In Arrangement) | This means that you have successfully booked a parcel and is already scheduled for next step. |
Pending For Collection | This means that your parcel is ready to be picked up by your chosen courier service. |
Delivery On Hold | This means that your parcel delivery is being held on for a while until the next step can be carry out. |
Collected | This means that your parcel has been collected by your courier. |
Drop Off | This means that you have chosen the drop off option for your parcel. |
In Transit | This means that your parcel is already in its way to your receiver. |
Delivered | This means that your parcel has been successfully arrived at its destination (your receiver's location). |
Returned | This means that your parcel has been successfully returned to your address (sender's address) |
Cancelled | This means that you have cancelled your delivery booking. |
Admin Cancel | This means that the EasyParcel has cancelled your parcel booking. |
It's important to note that the tracking statuses may not be updated in real-time and there may be a delay in the information being updated. You may refresh your account to get the latest status update.
Sending an On-Demand delivery? Learn more on what each status means in On-Demand delivery.