EasyParcel (Singapore) Help Centre

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What should I do if my parcels have not been delivered after the given time frame?

You may report to us and we will assist in following up with respective courier:

  • Report late delivery on website - head over to “Parcel Status” > look for the order/tracking number > 3 line menu icon on right side > Report > Late Delivery
  • Contact customer support - contact our support team here for assistance.
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