EasyParcel (Singapore) Help Centre

Login Sign Up
Welcome
Login

What should I do if my parcel has not been collected after the time frame given?

If your parcel hasn’t yet been collected, you may opt for the following options:

  1. Remind courier for collection
    Contact us at Customer Help & Support, select Parcel Collection - missed picked up/remind pick up and fill in the form. Our support team will remind courier to pick up parcel as soonest possible.
  2. Rebook for a new courier
    Fill in the form over at Customer Help & Support regarding your problem. You may book for a new shipment while waiting for our support team to cancel your previous shipment.
E
EasyParcel is the author of this solution article.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.